We value transparency and want our clients to feel confident about working with us. Please review our policy below regarding cancellations and refunds.
All payments for SEO services are non-refundable.
Our services are custom-tailored, labor-intensive, and begin shortly after payment is received. Because of this, we do not offer refunds unless we fail to deliver the agreed-upon work.
If you believe our team has not fulfilled our obligations, please contact us within 28 days of your billing date. We will review your concern in good faith and, at our sole discretion, may issue a partial or full refund based on the situation.
Refunds will not be issued for:
- Change of mind
- Lack of results within unrealistic timeframes
- Missed cancellations after billing has already occurred
You may cancel your service at any time by emailing us at [email protected].
All services are provided on a month-to-month basis unless otherwise stated.
When you cancel, you may choose to either:
- End service immediately, or
- Continue receiving service through the end of your current billing period.
Cancellations take effect at the end of your current billing cycle. If a payment has already processed, you will retain access to services through the end of that cycle. No refunds will be issued for cancellations made after billing has occurred.
We reserve the right to consider exceptions on a case-by-case basis.